1. Acceptance of Terms

By using Morning Depot, you acknowledge that you have read, understood, and agreed to these Terms and Conditions. If you do not agree, you must stop using our website and services immediately. Continued use of our website constitutes your acceptance of any changes we may make to these Terms in the future. We recommend checking this page regularly for updates.

2. Eligibility to Use Our Services

You must be at least 18 years old to place an order on Morning Depot. If you are under 18, you may use our services only with parental or guardian supervision. By placing an order, you confirm that all details you provide, such as name, address, and contact information, are true and accurate. Providing false information may result in cancellation of your order or suspension of your account.

3. Service Area and Delivery Coverage

Morning Depot currently delivers fresh fruits and vegetables within selected areas of Delhi. We reserve the right to modify, expand, or reduce our delivery coverage at any time. If your location is outside our delivery area, we may not be able to process your order. In such cases, you will be notified promptly, and any payments made will be refunded.

4. Ordering Process

Orders must be placed through our official website only. When placing an order, you are responsible for reviewing the product list, prices, and delivery details carefully. Once submitted, your order will be confirmed via email, WhatsApp, or SMS. Please verify your order confirmation, as incorrect details can affect delivery. Morning Depot is not responsible for delays caused by inaccurate information.

5. Payment Terms

We accept secure online payments through trusted gateways. Morning Depot does not store or have access to your full payment details such as credit or debit card numbers. Payment must be successfully processed before your order is dispatched. In case of failed or incomplete payment, your order will not be processed. Additional charges may apply for any payment-related discrepancies or reversals.

6. Pricing and Taxes

All prices displayed on our website are inclusive of applicable taxes unless otherwise mentioned. Prices are subject to change without prior notice. If a product is listed at an incorrect price due to a system error or typographical mistake, Morning Depot reserves the right to cancel the order and refund the full amount. We make every effort to ensure price accuracy but cannot guarantee that errors will never occur.

7. Delivery Schedule

Morning Depot provides next-day delivery for orders placed before midnight. Standard delivery hours are between 5 AM and 9 AM. While we strive to deliver within the specified time window, unforeseen circumstances such as traffic, weather conditions, or operational delays may occur. In such cases, customers will be informed, and we will make every effort to deliver as soon as possible.

8. Delivery Responsibility

It is your responsibility to ensure someone is available to receive the order during the delivery window. If no one is available at the provided address, our delivery team may attempt to contact you. Re-delivery may not always be possible, and Morning Depot will not be liable for any losses arising from failed delivery attempts due to customer unavailability.

9. Product Quality and Freshness

We are committed to providing only the freshest fruits and vegetables. All products are carefully sourced, packed, and delivered under strict quality standards. Because our products are perishable, we recommend checking them at the time of delivery. If you believe any product is spoiled, damaged, or not as described, please raise the issue immediately with our delivery staff or customer support team.

10. Returns and Refunds

Due to the perishable nature of our products, returns are generally not accepted. However, if you receive damaged, spoiled, or incorrect items, you may request a replacement or refund at the time of delivery. Approved refunds will be processed within 5–7 business days to the original payment method. Morning Depot reserves the right to refuse refund claims made after delivery has been accepted.

11. Order Modification and Cancellation

Orders can only be modified or canceled before the daily order cut-off time (midnight). Once your order is confirmed and processed for dispatch, cancellation or modification will not be possible. Morning Depot also reserves the right to cancel any order due to product unavailability, payment issues, or suspected fraudulent activity, with full refunds where applicable.

12. Product Availability and Substitutions

We aim to keep all listed products available, but stock may vary due to seasonal changes or supply limitations. In rare cases, if an ordered product becomes unavailable, we may offer a substitute item of similar quality and price. You will be informed of any substitutions before delivery, and you may accept or reject the replacement.

13. Use of Website and Content

All content on Morning Depot’s website, including text, images, and logos, is owned by or licensed to Morning Depot. You may not reproduce, distribute, modify, or use our content for any commercial purpose without prior written consent. Any unauthorized use of our website may result in legal action or restriction of access.

14. Account Security

If you create an account on Morning Depot, you are responsible for maintaining the confidentiality of your login credentials. You agree to notify us immediately of any unauthorized use of your account. Morning Depot is not liable for any losses arising from unauthorized account access caused by your failure to keep credentials secure.

15. Prohibited Activities

You agree not to misuse our website or services. Prohibited activities include attempting to hack our systems, spreading harmful software, using fake identities, submitting false orders, or engaging in fraudulent transactions. Violation of these Terms may result in suspension or termination of your access to Morning Depot without prior notice.

16. Limitation of Liability

Morning Depot will not be liable for indirect, incidental, or consequential damages arising from your use of our website or services. Our total liability, if any, for any claim related to your order will not exceed the amount you paid for that specific order. While we take reasonable steps to ensure timely delivery and product quality, certain factors are beyond our control.

17. Indemnification

You agree to indemnify and hold harmless Morning Depot, its employees, partners, and affiliates from any claims, losses, or liabilities arising from your use of our website, violation of these Terms, or infringement of any rights of third parties. This includes reasonable legal fees incurred in defending such claims.

18. Privacy and Data Protection

Morning Depot respects your privacy and is committed to protecting your personal information. By using our website, you consent to the collection and use of your information as described in our Privacy Policy. We do not share your personal data with third parties except as required to process your orders or comply with the law.

19. Changes to Terms and Services

Morning Depot reserves the right to modify these Terms or alter our services at any time without prior notice. Any changes will be effective immediately upon posting on our website. Continued use of our services after such changes constitutes acceptance of the revised Terms. We encourage you to review this page regularly.

20. Governing Law and Dispute Resolution

These Terms and Conditions are governed by the laws of India. Any disputes arising from your use of Morning Depot shall be resolved exclusively in the courts of Delhi. Before pursuing legal action, both parties agree to attempt informal resolution through discussion or mediation.